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POLICY

PAYMENT METHOD:
PayPal
SALES TAX:
8.8% Sales Tax will be added to invoices shipped to the State of Washington.
SHIPPING:
US RESIDENCE:
Shipping Method: USPS
Includes Postage & Handling Charges————————————————————————————————
INTERNATIONAL SHIPPING – Non U.S. Residence
Shipping Method: USPS
Includes Postage & Handling ChargesAll order will be shipped via USPS First Class International
Please allow 2-6 weeks for delivery, especially during the major holidays as this could take longer.

(see the Customs VAT information below. )

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CUSTOMS / VAT / DUTIES & TAXES – International Customers Only

It is the buyers responsibility to pay their countries Duties & Taxes when purchasing from the United States.  All shipping labels will be marked as “Merchandise”, no exceptions.  This could also delay delivery when your package reaches customs.

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REFUNDS & EXCHANGES

Please contact me if you have any issues with your order or would like to return or exchange your item.

Digital purchases are Non-Refundable once payment is received and checkout if complete.

 

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SAFETY WARNING

Each ornament contains over 200 straight pins and may be harmful to children or pets if played with.  Please keep the ornaments high up on your tree or on a mantle/shelf where they cannot be reached.

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COPYRIGHT – QUILTED KEEPSAKE ORNAMENTS PDF TUTORIAL

My Quilted Ornament Tutorial is copyright protected with the Library of Congress in Washington DC, registration number VA-816-392. You may not copy or distribute this material or any portions of the contents without my consent.

Please read my Terms of Use:
http://quiltedkeepsakeornaments.com/info/terms-of-use/

Tutorial Licenses:
If you would like to use my tutorial for teaching this technique to your crafting buddies, you can purchase additional licenses here or you can contact me.

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PRIVACY OF CUSTOMER INFORMATION

Quilted Keepsake Ornaments cares about your privacy. When you make a purchase in my shop, I do not have access or see any of your financial information. This is all contained within Paypal’s secured portal.

The name/address and email address you provide is collected to complete your transaction or wishlist.  It will never be shared, sold or distributed to third party vendors.

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PHOTO ORNAMENT PURCHASES – TIPS FOR THE PERFECT PHOTO

♦ When choosing a photo for your ornament, be sure the subject(s) in the photo are up close and not blurry. Also make sure there is ample air space around the subjects to ensure cropping does not cut off portions of the main focus.  This will ensure I can get a good head shot of the subject matter.

♦ The further away the subject(s) are in the photo, the less you will be able to see them on the ornament. Do not crop your photo. I will do that during the editing process.

♦ If you need to scan your photo in order to send it electronically, be sure your printer is set to a minimum of 300 dpi. Anything less could decrease the quality of the photo during the editing process.

♦ If you are not sure your photo is will work with the ornaments, feel free to send me your photo prior to purchasing and I will check it out for you.  You can send your photo here:  renee[@]quiltedkeepsakeornaments.com  Be sure to remove the brackets before and after the @ sign.

♦ After You Purchase Your Photo Ornament:
You can email me your photo at renee[@]quiltedkeepsakeornaments.com along with the name of your pet and if you want a date or caption, you can also include them in the email.  Please verify the name and date as that is what you will see on the ornament.

♦ Important Public View Disclaimer:
For custom photo ornament purchases, I may use the final product for marketing purposes on my website, Facebook page, Twitter or any other social site or selling venue I am a member of. If you do not want your photo to appear in public, please make sure you contact me to request that the photo be private to public view. If this request is made in writing, the photo will be covered with a silhouette image.

For any questions regarding the above policies, please contact me and I’ll be happy to assist you.